If an item is damaged in shipping, you may return it for a replacement. Please contact us using the Contact form on our website. If you open a support post on GuitarPCB.com and it is determined that a defective part is the issue, please contact us and we will ship you a replacement. Parts that are pre-tested prior to shipment, such as Germanium Transistors/Transistor Sets, are not eligible for free replacement. Please use caution to not damage components with too much heat while building your project. Sockets are included with kits so you may solder sockets in place and then insert the transistors and IC's without applying heat directly to these active components.
We do not offer refunds for returned kits, but we will try to provide the best customer service possible to assist you in your pedal-building journey. Please be sure to view our terms and conditions prior to purchasing.